1) What happens if my order hasn’t arrived?

If an item hasn’t arrived within 6 working days after approval of artwork, please do not hesitate to get in touch with us at info@ribbonsandbowsgifts.com

2) Can I return an item?

As personalised items have been specially customized, they are not returnable.

However, if an item is damaged upon arrival, please get in touch with us at info@ribbonsandbowsgifts.com

3) Can I place an order and get the items delivered to a different address?

Yes, you may indicate an alternative address to your billing address when checking out.

4) Where do you ship to?

We ship domestically within Singapore.