Privacy Policy

We are committed to protecting your privacy and will do our utmost to ensure that the utilisation of information you provide by using our website complies with Singapore’s Personal Data Protection Act.

This policy explains how we use your personal data and why we use it. This is so that you remain informed and in control of your information.
 

HOW INFORMATION IS COLLECTED & UTILISED

Order Information

When you place an order with us on our website, as part of sales process, we collect order information such as your name, billing / shipping address, email address and phone number that is provided voluntarily by you.

Order information is generally used to fulfill orders placed through our store (including liaising with you on artwork confirmation, processing your payment information, arranging for shipping, and providing you with order confirmation).

We will never sell or rent your personal information.

By providing us with your personal information to complete a transaction, you consent to us collecting and using it for that specific purpose and retaining information about you in accordance with our privacy policy. We will continually review the information we retain and delete that which is no longer required. You may contact us to seek access to the information we retain about you, or to ask us to delete information / correct information that is inaccurate by email at info@ribbonsandbowsgifts.com

In addition, with your expressed consent, we may send marketing material on product updates, deals and promotions to you via email. If you change your mind about being on our mailing list, you may email us at info@ribbonsandbowsgifts.com and we will remove you from our mailing list as per your request.

Device Information

When you browse our website, the server automatically logs in device information such as your web browser type, IP address, time zone, some of the cookies that are installed on your device, internet service provider, referring/exit pages, date/time stamps.

Device information is used to screen for potential risk and fraud, and more generally to improve and optimize the website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing campaigns). Information is collected using the following technologies:

- “Cookies” are data files placed on your computer and often include an anonymous unique identifier. It collects standard internet log information and visitor behaviour information. Cookies generally help make websites work as visitors would expect, remember visitors’ settings during and between visits, and improve the speed and security of websites. For more information about cookies, and how to disable cookies, you may visit http://www.allaboutcookies.org.

- “Log files” collects information on actions occurring on the website, while “web beacons,” “tags,” and “pixels” are electronic files used to collect visitor behaviour information pertaining to the website.

Shopify

We utilise Shopify, an e-commerce platform, to power our online store. Your data is stored via Shopify’s data storage, databases and the general Shopify application on a secure server behind a firewall.

PAYMENT

Our website transactions are handled through Shopify Payment and PayPal.

Shopify Payment

Shopify is certified Level 1 PCI DSS compliant. It adheres to the PCI-DSS (Payment Card Industry Data Security Standard) requirements for secure handling of credit card information by our store and its service providers. You may read more about Shopify’s Privacy Policy and Terms of Service here:  

https://www.shopify.com/legal/privacy
https://www.shopify.com/legal/terms

PayPal

Only information necessary for the purpose of processing payments is being shared with PayPal. We recommend that you read more about PayPal’s privacy policy here with regards to the information they collect for your purchase-related transactions:
https://www.paypal.com/en/webapps/mpp/ua/privacy-full

LINKS & THIRD PARTIES

Some links that you click on might direct you away from our website. We are not responsible for the privacy practices and content of other websites, as we have no control over them.

Once you leave our store’s website or are redirected to a third-party website / payment gateway / application, you are no longer governed by the Privacy Policy of our website. We encourage you to read the privacy policies of these websites and third-party gateways / applications.

DISCLOSURE

If required by law to do so, we may disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. By visiting this page, you will have access to the latest updates.

CONTACT US

If you have questions about our privacy practices, if you would like to make a complaint, or if you would like to amend/delete your personal information, please do not hesitate to contact our compliance officer by e-mail at info@ribbonsandbowsgifts.com